When I tried adding money to my existing Pots today, I got the message 'Get verified to start Investing ’ and on clicking it shows as ‘Video KYC successful’ but still not able to perform the action.
Also, when I tried withdrawing from existing Pots, I am getting a code error.
Is anyone facing similar issue?
@RaghavS this seems to a bug. Its best you report this to the support team via email - support@jupiter.money and include pictures of the errors or videos of the errors you are facing.
Hello Raghavendar S,
As we discussed on call. we see that the issue you reported have been resolved. We also acknowledge the feedback you shared regarding the support and will ensure to eliminate any issues that hinder giving you the best banking experience. Thank you for your support and understanding.
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.