Phone number change

Feedback & Ideas
1

Hi team,

Can we have a quick way to Change the phone number on the app please. I think this should be pretty simple and easy instead of wondering when it will be available on the app.

Been waiting for awhile to update my phone number

5 Likes
2

Yeah, about time. Some features need to be prioritised over others. Itā€™d be cool if an upcoming features timeline is introduced and shared with the community.

4 Likes
3

They have the timeline on trello

3 Likes
4

Yes. Phone number change and communication address change is a must features

2 Likes
5

Yeah, Trello exists. But itā€™s super vague to start with. In build-mode is all what we know. At least, a more precise TL if made available to the community members/ beta users would be cool.

And, with some basic features still missing, I find it hard to invite my friends to the camp.

3 Likes
6

I agreeā€¦ Maybe they are taking time to eliminate much bugs as possible

3 Likes
7

@Shawnpinto please share an update did reach out to you a few months ago on the same concern

1 Like
8

@here The mobile number change feature will take us some time. We are aiming to push it out in a couple of weeks (TBD).
The community will be notified in advance :slight_smile:

4 Likes
9

:eyes: woah, all eyes for it

2 Likes
10

A couple of weeks? Thatā€™s no time at all! We absolutely can wait. :smile:

1 Like
11

@Shawnpinto also whenā€™s the integration with WhatsApp happening??

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12

Heyo @Kesj :hyper_wave:
It is live! We currently use the WhatsApp platform for sending reminders/nudges.

Also, this is in the pipeline - Get the Account balance/rewards earned at the end of the month.
Can you let us know what other details youā€™d like to see? Check this out too - Monthly summary of Jupiter account on WhatsApp

1 Like
14

@Shawnpinto I am still not getting any WhatsApp reminders :pensive:

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15

Same here. Nothing till date. WhatsApp notifications are not working :roll_eyes:

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16

Same just checked no WhatsApp notifications at all

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17

Hi

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18

Hello! If you need to update your mobile number, you can easily do so by following these simple steps:

  1. Click on the ā€œthree lines./hamburger menuā€ on the homepage (top left).
  2. Go to ā€œMy Profileā€
  3. Look for your current phone number and click the ā€˜Editā€™ next to it.
  4. Read the Disclaimer Carefully, accept it and proceed accordingly.

By completing these quick steps, you can update your mobile number associated with your account. :iphone:

2 Likes
19

I lost my linked mobile number in Jupiter and I want to change it. Please help me :pray:.
Iā€™m unable to login into Jupiter app. @Shawnpinto @saurabh.s

2 Likes
20

Fardin, would recommend that you drop an email to the support email. Considering you have lost linked mobile number, I am sure there will be few verifications that will be involved

2 Likes
21

The easiest solution would be to apply for a new SIM card with the same number. However, if thatā€™s not an option, you can reach out to the support team for changing the number registered with your account. They will be able to guide you through the process and help you regain access to your account.

3 Likes