Not able to withdraw amount from pots

Feedback & Ideas
1

I have been using Jupiter for a couple of years mainly for pots facility. It has made my financial management much efficient. But I have had issues in withdrawing from pots which was sorted on its own in a few attempts. However this time, it has taken days and it’s not sorted yet.

Jupiter team - we maintain money in bank which should be available for us at right moment. We have bills to pay. Despite reporting this, I have not got any resolution and am being routed in loop saying ‘Issue will be resolved in 3 business days’ twice now.

Requesting your immediate attention here

2

Please write to support@jupiter.money. @Bridget_Sabu will talk to the customer service team and get it expedited or you can message an existing ticket number to @Bridget_Sabu.

3

Hi Rohit,

Acknowledged. I’ll connect with the team and get this issue addressed on priority.

@Keerthana_Raj Please do not worry! We are working on it. We will get back to you with an update as soon as the review is complete.

Appreciate your kind patience in the interim.