No reply from support.

Feedback & Ideas
1

I emailed support more than a month ago about an issue with my Digital Gold investment. All I received was an automated acknowledgement. I have followed up several times since then, and there has still been no response from a real person.

This involves my money and it has been left unresolved for over a month. I’d like someone from the Jupiter team to please:

1. Reply to my email or contact me directly

2. Share a ticket number and the name of the person handling my case

Ticket #5224310

2

@Muhammed_Sahad_KM I have checked your details and I saw that our team had responded to you. I am checking this case further and update will be shared on the same email thread.