Mutual fund Redemption amount not transfered

I redeemed the invested amount in ICICI mutual funds on saturday. On monday received a message reading the process is being done . Its thursday and yet no amount transfered in my account .

@Koyomin please escalate this to customer care via the in app support or email - This will ensure a ticket is assigned to your case and tracked to closure

I had done that

It was ICICI Prudential Savings Fund - Direct Plan - Growth (formerly ICICI Prudential Mutual Fund - Flexible Income Plan) (Non-Demat)

Does any investing company gives out cheque instead of directly transfering money ? Since the sms received did stated that the redemtion is processed with the issuance of cheque.


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