Glad that you mailed the support team. and please don’t forget to update the complaint/resolution status here too, brother.
As @yagnesh01 said earlier, by doing so, it would help others with the similar issues in getting a quick resolution.
Since you raised this issue, I was searching the community for some resolution but couldn’t find any. Only I could find some threads with the same issue as yours, but no solution. Hope the support team will fix the issue asap.