Recently, I shifted to Samsung Pay. I made some UPI Payment on 1st May 2026. They are visible in Samsung Pay but when I check in Jupiter App all transaction related to 1st May 2026 are missing in the app.
What could the reason behind this behaviour?
Hi Kartik, welcome to the community!
We would like to investigate this further. I’ll send you a DM to get your registered details for further assistance.
I have shared the details in DM.
Please check and confirm.
Hi Kartik, thank you for sharing the details via DM. We are reviewing the matter and will update you once the review is complete.
Hi Kartik,
Thank you for your time on the call today.
We understand your concern that some of your transactions from 1st May 2026 are not reflecting in your application.
We sincerely apologize for the inconvenience. A technical issue is currently preventing some transactions made on 1st May from appearing in the application. Please be assured that this is a temporary display error, and our team is already working on a fix. I will personally monitor the situation and provide you with an update via our email thread.
Regards,
Ramya