I have also faced similar issue, and I found that connecting with the chat support helped resolve the problem. Surprisingly, the transactions got updated instantly. However, it’s unfortunate that the same issue has occurred again. Btw, it’s not the first time for me, I faced same issue in the past also.
The problem I am facing is that the transaction does not get reflected anywhere. It’s just lost.
The person at the other end also did not receive the money.
Maybe getting in touch with the team would shed some more light.
Hey, its should be not happened. Its really difficult to trace transactions without History.
Jupiter should investigate about it…
Update:
The transaction shows up in the statement that came in over email, but nowhere in the app.
It also shows up in the other person’s account, but missing in their UI as well.
It’s just a glitch or bug , but of you look in your SMS or fed mobile app… There was everything all right 
It works, but not always. One day, My brother sent amount to my Jupiter account in morning, but I haven’t received any message. When I opened app, it is mentioned as under maintenance and transaction also not shown. By evening transaction is reflected in app, but I haven’t received any message.
You may not received Cradit message , but debited masage from bank confirm received
I had the same issue
None received.
