Kyc update

I am not able to compete the complete kyc video Verification.
It always says that we are looking out for an agent.
May I know when will this issue get resolved.
Also do we have any dedicated customer services number?

1 Like

Hey @Aishwarya_Ramesh

We regret the inconvenience caused.

The issue will be definitely resolved in sometime as our best minds are working hard on rectifying the issue at the earliest. This is our customer service number 08066665555. I shall connect with you via DM for further assistance as well.

Thank you :slight_smile:

@JupiterTeam

I AM STUCK AT VERIFY YOUR MOBILE NUMBER AS I CHANGED MY SIM CARD…MY NUMBER IS STILL THE SAME… AND I NEED TO PAT MY CHILDS FEES AND ALL MY MONEY IS STUCK IS POTS…

PLEAEE HELP ME AND REQUWSTINF A CALLBACK FROM THE SUPPORT TEAM…I ALSO REINSTALLED THE APP BUT ALL IN VAIN…

NEED THIS SORTED ASAP…JUPITER TEAM…

Hey @Silenscreamer

Don’t worry! I understand your urgency. Connecting with you via DM to check the issue and help you in your matter accordingly :slight_smile:

1 Like

Hey @Silenscreamer

Kindly DM to reach out to you as I’m unable to connect with you via DM.

Thank you.

Its been sorted… seems some issue with airtel itself… thanks though for the immediate support

2 Likes

It’s our pleasure. We are extremely glad to know that you’re issue has been resolved :+1: :slight_smile:

Thank you!

1 Like