Jupiter care call status is being shown as open despite issues being resolved

@Shawnpinto Sir, i had a call with Jupiter on 25th at around 6pm, and my issue was resolved. However, the status of the call is still being shown as open. How do i mark it as close? I have talked with Jupiter care, and they said it cannot be done. Can you do something about it?

Hey Suman!

This should not have happened! I’m connecting with you via DM to have this addressed at the earliest.

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