While I’m trying to pay the mobile postpaid bill on my Android Device, i observed that the "Pay Advance " button isn’t redirecting anywhere and it is just taking me back to the Bills Page.
@Sukesh_Pabba Nice to see you back
I hope someone from here can confirm whether they too face this issue or not.
(Unfortunately, I don’t have any postpaid number to check and confirm)
Also, it is always better to attach the screen recording/ video recording of the issue , so that it would be easy for the concerned team to locate the issue.
I agree but video would reveal the mobile number and I might have to redact that info ! Did not have the right tool to get that job done easily.
Its Ok Sir,
Hope someone from community confirm the same soon.
Btw, again It’s better to share whether its iOS or Android. (I forgot to mention in my previous post)
What I usually do is upload the video to YouTube and YouTube studio has an inbuilt mini video editor with blur tool having motion tracking capabilities .
@Sukesh_Pabba Is it possible for you to record it from another device and send it to me privately?
That should work.
If a button isn’t working, that’s something we need to fix.
Thanks for testing btw.
Thanks for the tip. Will definitely give it a try!
Sure. Let me send it.
Messaged you the video link.
I hope you are able to access the video.
Yup, I have access.
The team is trying to reproduce this.
@Sukesh_Pabba We’ll need an app update for this fix. It should be okay on the next update.