Help, I am getting a banner screen that says “Invalid Application”, thought my device was the problem, did a reset, but still it is popping up and I can’t proceed to login.
Please look into this ASAP.
Help, I am getting a banner screen that says “Invalid Application”, thought my device was the problem, did a reset, but still it is popping up and I can’t proceed to login.
Please look into this ASAP.
@Tatsu this seems to be very user specific issue. I tested the app and I am able to open the app and use it as well.
If you are an android user, please take a view from the different device and capture the steps you take till the point you get the error message and share it with the support team via email - support@jupiter.money
I had reset my phone - installed the app, but now I don’t seem to be able to login, since this screen appears and blocks me from logging in.
I will email the support team for sure. Thanks for your quick reply!
Hi @yagnesh01!
I was able to figure out what the problem was, It was apparently my DNS, I use a private DNS, I whitelisted the domain that it was blocking, now I am able to access the app!
Thanks again for your time and support!
Hope this helps someone else
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