International transactions are blocked

I have used Jupyter app for 3 very small transaction. My total transaction is not more than 3k. Still international transactions are blocked saying my limit is reached for the current year, limit is 7 lakh. And support is not giving me ETA as they don’t have information. This is very poor from Jupyter

Hello @Penny_Maker , Is your issue similar to the one mentioned under this thread?

Tagging @Nikhil_Godbole. Hope sir can help :v:t2:

Yes same issue

Hi @Penny_Maker, please reach us out through the support channels. We’ll help you sort this out.

@Shawnpinto thank you. Now its been enabled. Good to close this ticket