In screen fingerprint not working

[Nanda_Nayak]

In nothing phone or may be in all Android phones where in screen sensor present it’s not working to login

[Shawnpinto]

Hi @Nanda_Nayak ,

This is known issue and we’re having a look at this.
We’ll update here once we have a resolution.

Thanks!

[Carbonautics (Pratik Nadgouda)]

I have a S21 FE with on-screen fingerprint, and I had the same issues few months back. I contacted jupiter support, and later reinstalling the app fixed it for me, have you tried reinstalling? If not, try it out

[Sagar_Tiwari]

Facing the same issue with my pixel 7. Biometrics are enabled in app setting but the app doesn’t and ask for fingerprint on login.