I have enabled the biometrics in app but still i am not able to use fingerprint to login into the app. Everytime it asks for mpin to be entered.
Disable and enable it again
It will not work. It’s been more than three months I faced this issue, tried everything but issue still persist.
Sometimes or everytimes ?
Hi! To find out what I can do, say
@spaceman display help.
@here This issue must be device specific.
What’s everyone’s phone model here?
Hi Saurabh, can I get your device details and your phone number to debug this?
Nothing phone 1
Same with me. It was working fine when the feature was rolled out. But then all of the sudden it stopped working.
Hi @PankitChheda, shared the details over DM
Do we have any updates on this?
Hi Saurabh, did you get any updates?
Hey @Gurumoorthy_M We need more time to look into this.
Yeah, it’s working now🥳 Thanks @Shawnpinto
It is working for me as well after clearing the app storage and logging in again.