I forgot my Jupiter mpin and I lost my debit card

How to reset my mpin when I dont have debit card details? When I try with facial recognition via Aadhar, even after providing correct details the mpin is not resetting.

Hello Hareesh! Thank you for reaching out and sharing your concern. We regret any inconvenience caused and we’ll connect with you via Dm to assist you further. Thank you for your understanding.