I am facing transaction problem since yesterday. It's showing pin not created, I've already sent money with the same pin. I am not able to use my money please solve this problem asap

Help
1

I am havin problem to send money. It’s asking to set an UPI pin. It was all working till yesterday but what happened suddenly. Please make it work as soon as possible, my money are stuck

2

Dear Deepshita,

Have you reached out to customer support yet? If not, please do so. If you have a customer support ticket number, share it with @Soumyadeep_Ghosh.

3

Here’s how to resolve it:
Step 1: Complete your KYC https://app.jupiter.money/onboarding-full-kyc/rekyc

  1. Open the Jupiter app
  2. Go to Settings
  3. Tap on Update KYC
  4. Complete the KYC update flow

Step 2: Reset your UPI PIN
Once KYC is updated, go ahead and reset your UPI PIN again.
This should resolve the issue and your UPI payments will resume working normally.