High internet data consumption of app

Bug hunters
1

I dont know if this is normal activity but jupiter app seems to consume a lot of internet data in Ios.
In the last 3 months, mobile data usage stands at 7.6GB(which is quite high).

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At this point I am also confused if its a bug or normal thing.

2

Yikes! Thatโ€™s too high :chart_with_upwards_trend:
Weโ€™re checking this.

Also, Iโ€™d need additional details from you. Letโ€™s connect on DMs.

3

Got it.

Itโ€™s true. Some of our team members are on iOS devices and the data usage does come up to 5GB+
This is concerning. Weโ€™ll have a look and investigate further.

Android devices seem to be okay. It comes under 50-60MB approx.
Tysm for letting us know! @Abhishek_Ulayil

@nateavi Youโ€™re an iOS fella. How is the data usage for you?

4

Just checked mine. Jupiter is at a whopping 1.3GB for this month. For comparison, Iโ€™ve attached other apps usage alongside it.

Sauce:

Meanwhile Fiโ€™s clocking 153mb for the month which appears reasonable.

Sauce:

5

Gotcha. Thanks, Nate.
Weโ€™re on it!

6

@Shawnpinto Quick Question! Daily you go to office or do Work-From-Home? (I am not trying to crack your privacy okey :sweat_smile:)

7

We can have this conversation privately.

8

:sweat_smile: okay!

9

Hi @Shawnpinto any updates on this issue, seems like it is not resolved on my end as it is still consuming a lot of data.

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This is since 1st Jan 2023

10

It shouldnโ€™t be this high, weโ€™re picking this up & looking into it.