Edge visa credit card issue

From 5 days iam trying to do all types of transaction on my edge visa credit card, but all are getting failed. I contacted customer care they are saying that some 'visa threshold not triggered" and its a problem from “visa”. It’s crazy iam not able use the card because of your problem with visa ?

Hello Naga,

We hear your concern. We regret the inconvenience caused. We are connecting with you via DM to assist you better.

Thank you.