Hey Jupiter Team,
First of all thanks for providing such platform which is perfect for current digital revolution. I was onboarded with early access and was in first 100 users which made me really excited when i opened this account.
I’m trying move my financial activities to Jupiter and currently using for daily/small usage and definately it’ll become my main account one day
Now coming to the issues i faced recently.
I was trying to do an international payment and forgot to change transaction limit (as by default I’ve turned off int txn and set limit to zero). Eventually transaction was failed but what i noticed that some amount got debited from my account and refunded back within 1-2 min. Attaching screenshot of the same -
Next i changed txn limit and tried again for payment which was successful without any authentication/otp, attaching screenshot of that too-
So my query is -
How money got debited if limit was set to ‘ZERO’?
My transaction was successful without any otp, Why? How? If it’s like that it’ll be always risky if someone forgot to disable int txn on his/her card.
Hoping to get proper response in this issue.