Credit Score feature doesn't show active loans

  • Date and time of the bug : 23rd November 2021, 00:36
  • Action: Open Credit Score Section in Money Tab
  • Expected result: Should have detected active loans
  • Actual result: Shows “no loan found”
  • Device name and model: Xiaomi Poco F1
  • Reproducibility: Always
  • Connection type: WiFi
  • Name of the cellular/ Wi-Fi provider: BSNL Broadband
  • Screenshots/video: Screenshots are restricted. :frowning:

Since I couldn’t share a screenshot - adding this as a Feature Suggestion
Developer Mode for Troubled Customers and Bug Bounty Hunters - Feedback & Ideas💡 - Jupiter Community

Hey @Debosmit_Majumder, thanks for letting us know!

This is not actually a bug. We think this could be an issue with your data which is reported to our partner bureau. We will need to get this checked.

Pinging you so that I can understand this better :slight_smile:

Might be an individual incident. However CIBIL, Experian and other platforms such as MoneyTap, LazyPay, OneScore show my 1 Personal Loan since the last 6 months on both Experian and CIBIL.