- Date and time of the bug : 23rd November 2021, 00:36
- Action: Open Credit Score Section in Money Tab
- Expected result: Should have detected active loans
- Actual result: Shows “no loan found”
- Device name and model: Xiaomi Poco F1
- Reproducibility: Always
- Connection type: WiFi
- Name of the cellular/ Wi-Fi provider: BSNL Broadband
- Screenshots/video: Screenshots are restricted.
Since I couldn’t share a screenshot - adding this as a Feature Suggestion
Developer Mode for Troubled Customers and Bug Bounty Hunters - Feedback & Ideas💡 - Jupiter Community
Hey @Debosmit_Majumder, thanks for letting us know!
This is not actually a bug. We think this could be an issue with your data which is reported to our partner bureau. We will need to get this checked.
Pinging you so that I can understand this better
Might be an individual incident. However CIBIL, Experian and other platforms such as MoneyTap, LazyPay, OneScore show my 1 Personal Loan since the last 6 months on both Experian and CIBIL.