Cannot Redeem Jewels


I have a Jupiter Edge Rupay Credit Crad.

In the redeem option for Jewels into Gift Card, It asks me to open a Savings Account. I had email-d the support team on how to redeem the Jewels.

The response from the support team was that redemption of Jewels is not possible.

Is this true ?
Can we or can we not redeem Accumulated Jewels ?
Do we need to Open a Savings account to Redeem Jewels as Gift Card?

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Welcome to the community @vspraneeth
If am right, you need not open savings account for redeeming jewels to gift vouchers. Savings account is needed only when a user wants to redeem jewels to cash or digital gold.

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