Bug in Jupiter live chat

Help Bugs
1

Due to some credit card issue i started chat with jupiter customer care team, they asked me to share the screenshot of error.
1st issue is you cannot take screenshot on app due to security reasons
2nd i have taken photo from other app but cannot put in chat or can say it never upload.

Same issue with my someone other Friends also and we was using Samsung m serious phone with updated jupiter app.

Please check and fix this bug.

2

In situations where you need to share a screenshot of the error message, it is recommended that you send an email to support@jupiter.money and include all the details there.

1 Like
3

@Ashish_Mishra I am not sure about the app that you are using. But it is recommended to take the screenshot from another phone.

Of course, I am also annoyed that I have to use another phone to get a simple screenshot.