When I click on the 8 additional benefits section to check the benefits of salary account the app crashes/closes.
Click on the menu to go to My Account section.
On the convert to salary account benefits section click on 8 benefits to check salary account benefits. Also, the option after that which says 2 step conversion.
Hi Pratyush, while I already have a salary account, none of my employees have reported this issue.
Suggest you take a video from a different phone which help the team recreate the issue. Also, please report this via the in app support and they will send email to you to share the video. This will ensure a quicker resolution.
Pratyush, this can be frustrating. The issue seems to be unique to you. I hope you taken a video of the entire process and shared with the support team. The smaller details in the video help them identify the bug.
I seem to be experiencing some phone-related issues lately. These phones powered by MI have an abundance of complaints, it’s quite amusing actually
btw, I’ve noticed Lazypay and Simpl on your device. It’s great to know we’re both using similar apps
If the issue is not caused by Jupiter, then the only remaining solution may be to perform a hard reset of the phone . However, this is not a recommended solution and should only be considered as a last resort.