I’m unable to complete the Re-KYC on Jupiter app and my account was frozen now.
Checked in the federal bank online portal and found kyc was not completed.
Tried to upload the KYC. But it shows some other card number. Not mine. Need some inputs to reactivate my account.
Hello Zindha,
We apologize for the inconvenience caused. Your concern is important to us, and we’ll be reaching out to you via DM to address it promptly. Thank you.
Even after reaching you through DM… Problem was still not resolved. Not sure it was just a gimmick to fool us.
I’ve 20k plus amount in the account. Which is frozen now
Hello Zindha,
We apologise for the inconvenience caused. We have highlighted the issue. We shall keep you informed via DM on the updates. We request your kind understanding in the interim.