There should be a option to update communication address
@shivanshp as of now the option to update the address to change the address for receiving the cheque book is on the development roadmap.
Please clear cache/storage and try once again. Also, ensure you have a working SMS plan on your sim.
I can see from the image that your network speed is quite slow, and it appears to be connected to a 2G network. Therefore, I would recommend trying to connect to a faster network if possible.
Please contact the customer support team
Email: support@jupiter.money
Call: 08655055086(available 9am - 9pm)
@Asraul_Hoque can you please confirm where do you see this screen. Meaning after what action you saw this screen
This is a Recurring issue for me.
SMS verification fails.
I OPENED SMS APP.
SMS by Jupiter is sending late and jupiter sms verification is getting Timed out.
I tried Fi too but it happened inatantly.
and other upi apps were verification is by Sending Sms.
@Shawnpinto Please add Sms Verification otp or Call in case SMS verification by Sending gets failed.
And I raised via Email. and they said use OTP verification and there is no option for Otp verification only Sms Verification (sending)
Edit … and I am login now. but it takes around 20 30 tries and if logout I may or maybe not be able to login again.
If other apps is working why not Jupiter.
Edit : The above Issue was before update.
But I am too afraid to reinstall and check whether it solved or not
Regards
Bilal Shaikh
I think you are the second person after me who is facing so many difficulties.
I Guess So,
And ha What Device are you using??
I am Using Poco M3 Pro 5G / MIUI 14/ Android 13.
Regards
Bilal