Technical Issue: Jupiter Credit Card page not loading/redirecting

Hi Team,

I am facing a persistent issue with the Jupiter app. Whenever I click on the “Credit Card” or “Jupiter CSB Edge” section, the app fails to proceed to the next page. It either stays stuck on a same page even after clicking multiple times, all i could see is loading screen for fraction of seconds and then noting.

I have already tried clearing the app cache and ensuring I am on the latest version, but the problem persists. Even uninstalling and reinstalling but nothing. Could you please look into my account status and resolve this technical glitch?

Details:

  • Registered Mobile Number: 9410643973

  • App Version: 3.2.35

  • Device Model: Samsung S24 FE

Looking forward to a quick resolution.