Savings Account

Help
1

I need help create my account. I tried video verification multiple times, completed my aadhar ekyc but still got an error.

There’s an issue with your identity

2

Hello Vikas,

We regret to see that you are facing issues. We are connecting with you via DM to assist you better. Thank you.

4

I also get some kind of error

IMG-20240412-WA0005
IMG-20240412-WA00051200×1600 89.8 KB

Shown in this picture while creating an savings account

5

Hey guys,

Don’t go through this hassle. Even if by chance your account gets created, it will be frozen due to VKYC issues. You won’t be able to use the account for indefinite period of time.

My advice: Go with other Neo banks. Jupiter is too busy to create new products. They don’t address the basic problems anymore.

6

Hello Prashant,

We hear your concern. We deeply regret the inconvenience caused. We are connecting with you via DM to assist you better. Thank you.