My friend name showed two times after she completed video kyc.
1 Like
No, she opened the account 10 days before, but today she completed video kyc.
Hey @Abhinav_Goyal
I want to clarify that she created her account on 30th June and completed a debit card transaction on the same day. Both of us also receive Jewels on the same day.
But she completed video kyc on 9th july, and after this her name was shown two times.
Hi @Shawnpinto, could you investigate this one.
1 Like
@Satyajit_Singh In the first case, your friend created an account and the jewels were received.
Later, a 2nd attempt was made to make another account with a different phone number.
The details were recorded at that time, that’s why it appears twice.
Note - The account won’t get created, but it did get recorded.
1 Like