Pot Issue – Money Not Accessible Support Has Not Resolved the Issue

[vinayak_prabhu (Vinayaka U Prabhu)]

Hi Jupiter Team,

I’m facing an issue with my Jupiter Amex Pot, and I’m posting this here because I have already raised this through email(support-jupiteraccount@jupiter.money) but have not received adequate support or a resolution.

I have attached required images. The transaction history showing the credits/reconciliation.
I hope this can be resolved quickly. I have been using Jupiter expecting reliable access to my money, and this experience has seriously affected my confidence in the service.

Jupiter Team — please take this up urgently and help resolve it.
@Shawnpinto

[rkp (Rohit K Pandey)]

Please DM your details to @Bridget_Sabu with your customer support ticket number and she will assist.