Not able to re-apply - Edge Plus credit card

Help
1

Hi Team,

I had applied for Jupiter Edge plus card and the Video KYC had failed due to some technical issue and the representative had asked me to reapply - However since then I am unable to reapply and the status still shows that my KYC has failed. I need to reapply again for the card - Can you please clear the Application status for me so that I can reapply.

2

@Salini_Chatterjee - Please assist.

3

Thanks for the response @rkp

I have shared the details with you over DM @Salini_Chatterjee . Please reset my application status so that I can reapply.

4

@Aashika As discussed, please allow me 24 working hours to get this checked with the team. Thank you.

5

Sure, thanks for the support.

6

@Salini_Chatterjee - Could you please let me know if there is an update?

7

Hi Salini

I am not able to apply Jupiter Credit card, what is reason.Pls reset my application status.My registered ph no is 7042445938.

Thanks

Anil

8

@Salini_Chatterjee @rkp - Any update?

9

Hi @halfmoon welcome to the community. I am getting your details checked; please allow me some time.

10

Hi @Aashika I have dropped you an email; please check and let me know.

11

Hi @halfmoon ,please note we have gone ahead and reset your journey, and now you can go ahead and apply for the credit card. Please note that the final approval depends on the sole discretion of the bank.

12

Thanks Salini,

Will wait to hear back on the latest update on the same.

13

Hi @Aashika I have dropped you an email; please check it once.

Thank you,

14

Thanks Salini for your support - I was able to re-apply.