New Account Creation Problem

Help
1

Hi Jupiter Team,

I recently tried creating a new account, but I received the following message:

“Sorry, your account could not be created. Unfortunately this can happen when your profile doesn’t match Jupiter’s policies.”

Could you please tell me the reason and let me know if there’s any way to complete verification or retry the signup process?

Looking forward to your quick assistance.

Thank you.

2

Thanks for your interest and apologies for the inconvenience caused. While we will not be able to share the bank policies around it however, we will remind you as soon as your profile becomes eligible.