My swiggy gift card isnt redeeming

I bought 5k gift card for swiggy, i usually buy 2k gift card. After payment jupiter showed a message “its taking longer than usual, debited money will be refunded etc” so i bought 2k gift card and redeemed it in my swiggy wallet. Now after like 30mins or so, i see a message that the 5k gift card has been successful, but it isnt working on swiggy wallet. Swiggy shows a message “we are unable to credit your money right now, please try again later”.

3 Likes

Since you said that you “usually buy 2k denomination”, check if you have added beyond the limit of 10k in a calendar month,
as per RBI guidelines, that is the max per month you can add

2 Likes

Oh god yes, with the 5k gift card now, itll exceed the 10k limit for this month. Thank you it makes sense. So i should be able to redeem it in may i guess?

2 Likes

Yes, it should remain redeemable for next 12 months.

3 Likes

Source - Swiggy App

4 Likes

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.