Loan Mandate issue

I have been trying to set the mandate for a loan on the Jupiter app, but I keep encountering errors. Despite multiple attempts (over 15 times), I have been unable to complete the process. Who is the concerned department I should contact for assistance? Thanks.

Hi Bishop,

We understand that you are facing issues while setting the mandate for the loan, and we deeply regret the inconvenience caused. We will connect with you over DM and assist you further with this. Thank you.

@Bishop_Adhikari raise this with the support team - support@jupiter.money