Jupiter experience

@saurabh.s Someone from the Engineering team will reach out and not the Customer Service team as we will need to troubleshoot the issue and trace the root cause since it’s not happening to everyone.

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It’s not resolved yet :pensive:

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@saurabh.s Our Engineers are working on a permanent fix around this and will reach out to you today with the same.

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Not sure about any fix, but I’m now not even able to view the transactions

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I am facing the same issue. I reporting this to the customer support team so that a ticket can be assigned.

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The customer support team has confirmed that this is a known issue and the Jupiter team is already working on it. The expected time of resolution is EOD today. I suggest we check this tomorrow morning (not after midnight).

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Yes, this is being looked into
This started happening an hour ago.

The team is on it :hammer_and_wrench:

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It seems to be fixed now.

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Yup, it resolved now :muscle:

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@saurabh.s Team tried to reach you yesterday but couldn’t get through. Let us know the best time to reach you and we will get the Engineering team to help with your earlier issue. I hope the transactions not reflecting issue is solved for you as well.

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Please feel free to contact me after 5pm.

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