Is whatsapp integration live? How can I opt-in for it? @Shawnpinto
I’m yet to get a single text from Jupiter in my WhatsApp. And yep, it’s my registered number.
It is live! We currently use the WhatsApp platform for sending reminders/nudges.
Also, this is in the pipeline - Get the Account balance/rewards earned at the end of the month.
Can you let us know what other details you’d like to see? Check this out too - Monthly summary of Jupiter account on WhatsApp
Got the first WhatsApp message today. A promo message though
Yep. Just got my first WhatsApp text from Jupiter, in several months. And that too a promo lol
Hopefully, as they fine tune, less promotional messages and more contextually relevant notifications surface!
That was our first message!
It was a simple text with 1 link.
We’re exploring these formats too. For example, Flipkart does this.
You can interact with the message. They have a list of items that you can select and respond to accordingly.
We could do something similar. Like view, your balance, show top spends, etc.
What do you think?
BSES does kinda similar
This is cool.
If i intend to use this feature on WhatsApp, i suppose the primary goal is monthly insights, and high spend alerts. We could also add a safekey (OTP sorta mechanism) for high value transactions, sorta like how 2 factor auth works. This being optional, of course.
Woah! Like WhatsApp banking in bob, au small finance? Kind of
- Checking balance,
- Request e-statement on mobile no. or emali 3. Request chequebook and debit card,
- Help support,
- Monthly insights or updates etc?
Interesting, so you can have options under the main selection.
Thanks for sharing!
How to opt in?
@SHEIKH_AZHARUDDIN This isn’t a lab test. It’s something we send our users via WhatsApp.
You must have received our previous message. We’re testing out different formats
I checked my WhatsApp but I didn’t receive anything from Jupiter in the past or present
Oh okay. No worries. Let me share what was sent to some users.
So this post has 1 text body and 1 CTA.
We’re planning to have some sorts of a menu and listing options. Users can interact with the message.
Check this: Is WhatsApp integration live? - #8 by Shawnpinto
What kind of options would you like to have if this message was interactive? (See bank balance, insights, top spends, etc).
@nateavi shared some good options to consider.
While you’re at it, introduce an Alexa skill too
@Shawnpinto i havent seen qny really interactive buttons in whatsapp. But i hae telegram doing such things with ease… On clicking start many button menus appear on clicking each would give submenus etc…
I liked the captions of the message
Telegram options are nice, yep.
But almost everyone uses WhatsApp more these days so, it’s better to send our comms there
@Shawnpinto yes. Everyone uses whatsapp .
I like Telegram more than WhatsApp, the only reason I tend to use WhatsApp is that everyone is too bothered to shift to a better alternative