Is whatsapp integration live? How can I opt-in for it? @Shawnpinto
I’m yet to get a single text from Jupiter in my WhatsApp. And yep, it’s my registered number.
@0Abhi0
It is live! We currently use the WhatsApp platform for sending reminders/nudges.
Also, this is in the pipeline - Get the Account balance/rewards earned at the end of the month.
Can you let us know what other details you’d like to see? Check this out too - Monthly summary of Jupiter account on WhatsApp
Voted already.
Got the first WhatsApp message today. A promo message though
Yep. Just got my first WhatsApp text from Jupiter, in several months. And that too a promo lol
Hopefully, as they fine tune, less promotional messages and more contextually relevant notifications surface!
@here
That was our first message!
It was a simple text with 1 link.
We’re exploring these formats too. For example, Flipkart does this.
You can interact with the message. They have a list of items that you can select and respond to accordingly.
We could do something similar. Like view, your balance, show top spends, etc.
What do you think? :space_reading:
BSES does kinda similar
This is cool.
If i intend to use this feature on WhatsApp, i suppose the primary goal is monthly insights, and high spend alerts. We could also add a safekey (OTP sorta mechanism) for high value transactions, sorta like how 2 factor auth works. This being optional, of course.
Woah! Like WhatsApp banking in bob, au small finance? Kind of
- Checking balance,
- Request e-statement on mobile no. or emali 3. Request chequebook and debit card,
- Help support,
- Monthly insights or updates etc?
Interesting, so you can have options under the main selection.
Thanks for sharing!
How to opt in?
@SHEIKH_AZHARUDDIN This isn’t a lab test. It’s something we send our users via WhatsApp.
You must have received our previous message. We’re testing out different formats
Hello Shawn,
I checked my WhatsApp but I didn’t receive anything from Jupiter in the past or present
Oh okay. No worries. Let me share what was sent to some users.
So this post has 1 text body and 1 CTA.
We’re planning to have some sorts of a menu and listing options. Users can interact with the message.
Check this: Is WhatsApp integration live? - #8 by Shawnpinto
What kind of options would you like to have if this message was interactive? (See bank balance, insights, top spends, etc).
@nateavi shared some good options to consider.
While you’re at it, introduce an Alexa skill too
@Shawnpinto i havent seen qny really interactive buttons in whatsapp. But i hae telegram doing such things with ease… On clicking start many button menus appear on clicking each would give submenus etc…
I liked the captions of the message
Telegram options are nice, yep.
But almost everyone uses WhatsApp more these days so, it’s better to send our comms there
@Shawnpinto yes. Everyone uses whatsapp .
I like Telegram more than WhatsApp, the only reason I tend to use WhatsApp is that everyone is too bothered to shift to a better alternative