I need help with my ekyc with aadhaar

Help
1

I am unable to open an account since I did my ekyc for aadhar using a different phone number . It failed. I changed my number on aadhar to the one with which I have logged in to Jupiter but still this issue persists .Please guide me for the same…

2

Hi @Abhinav1 the support team should be able to guide you with the next steps.
You can connect with them through email or call support :v:

3

If you’re unable to open your account because your Aadhaar eKYC failed due to using a different phone number, follow these steps:

  1. Make sure your new mobile number is successfully updated in your Aadhaar. You can do this by visiting an Aadhaar Seva Kendra. It may take a few days for the update to reflect in the system.
  2. Once the mobile number is updated, try re-initiating the eKYC process using the same number you’ve now linked to Aadhaar.
  3. If the issue still continues, it may be due to a delay or error in the verification system being used by the platform.

To avoid such issues, businesses and platforms often use robust Aadhaar eKYC solutions that ensure accurate and real-time verification. Meon provides reliable Aadhaar-based eKYC services that help prevent these types of mismatches during digital onboarding.