Can somebody kindly clarify on the exact charges for the debit card?
In the compare accounts page the charges seems to be free for PRO Salary Account, but when I try to book one, it shows Rs. 199+GST.
Also the cheque book request…
Shouldn’t it dispatched to communication address instead of permanent address?
Then it looks like the compare page needs a correction.
It looks like a feature limited to PRO Salary Account holders.
A reason one would want to switch their account types for.
And thats the only reason I switched to PRO. @Shawnpinto can you please shed some light on this.
@Zed Just checking, is your account type pro right now?
If you’ve ordered the physical card for the first time while your account is in pro, it’s free.
You should be able to activate your virtual debit card and then proceed with the rest of the steps. For Pro Salary conversion, your account must be fully verified (video verification must be completed). If you wish to apply for your physical debit card, the charges will be reversed back to you in the form of jewels once you are upgraded to Pro salary.
Though there was no proper clarity on the debit card charges.
I will leave my experience here…
The customer care informed me that the debit card charges will be refunded in the form of jewels however today i.e. 5 days after booking the card I have received a refund directly in the bank account.