Can't login to jupiter app

Hi i was unable to login to jupiter app as it’s saying mobile verification failed. I reset my mpin using aadhar and after that it started saying we will verify your account and let you login. After few days they said it will verify in 5 to 7 days but it’s been 9 days and still can’t login to the app. I’m becoming frustated… please help!

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Hello please rectify and give my account back.

Me neither bro… its been 7 days already… I’ve called mailed and even tweeted… i never seen such bank doing like this… my funds are stuck… i had to borrow from my friends

Hello Chris!
Sorry about the trouble you had to face. Could you please retry now and let me know if you’re still facing the issue?

Wow Devikaa​:heart_eyes::heart_eyes:… You’re my Devatha… Thank You…:kissing_heart::kissing_heart: It’s working now…

Yayy! Glad to see that the issue is resolved for you. :star_struck:

Same things happening with my account as well. I can’t access my account. It says mobile verification failed every time. Its been 3 days and its so frustrating. Please fix my account ASAP.

Hello Akshat!

We see that you had dropped an e-mail. Our team is checking the issue and I shall reach out to you as soon as we get an update. Thank you!

I figured it out what was wrong. My phone’s date and time was out of sync that was causing the issue. Thanks anyways. You can now close the ticket. :upside_down_face:

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We understand. Thank you for letting us know :slight_smile:

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Why I can’t log into after updated app

Hey, Debjyoti.

We will reach out to you over a DM and discuss your concern further.

Same issue with me since the past month hopefully it’ll get fixed soon