@Shawnpinto check your DM.
WhatsApp Video 2023-06-10 at 15.06.23.mp4 - Google Drive Is any other IOS user facing the same issue? @yagnesh01 can you please confirm?
@Devansh_Bartwal I am already a salary account user. Hence unable to confirm
Thanks for the screenshot @Vignesh-hegde
This could be a resolution issue, we’ll look into it.
@yagnesh01 Can you check if you have the image issue too?
@Devansh_Bartwal Thanks for the video. We will need to reproduce this to confirm.
@Shawnpinto unable to access the app. Here are recordings for it -
I have reported this issue to the support team. Waiting for a ticket number
The same issue (the second one) is happening to me too. After the biometrics, the app is closing and opens continuously, Cant access the app now
Yes, I can confirm it too. The app continuously opens and closes in a loop after the biometric process.
While the team is at fixing the pro/salary tab,
There is one more issue where the NRV explanation image is a bit zoomed in
Now it’s working fine…Hope everyone can login now
Yes, I am able to login using MPIN
@Shawnpinto I see the same gaps
Thanks!
@yagnesh01 How did you manage to get the iPhone frame?
There is a shortcut by the name Apple Frames that helps to put the screenshots inside an iPhone frame.
Interesting, thanks!
Mean while android users are unable to take a screenshot in the Jupiter app.
I know it’s part of some enhanced security settings, apart from Jupiter there are many finance and banking related apps which restrict screenshot on Android.
One is Bajaj finserv, another is Canara’s Ai1 app.
But, SBI Yono allows user to take screenshot.
Any update on it?
@Devansh_Bartwal We weren’t able to reproduce the force close part, this is a user specific issue.
Regarding the gaps issue, we’re working on a new image/fix the dimensions. No ETA as such.