Account closure not happening

How does one close the account

there are no one available on the call centre and the app also takes me on a long process I closed my account paid my dues now again their charging me for debit card and my account is not yet closed

@Suketu If your account is already closed, you won’t be charged for a debit card. Please dm your registered number, I will assist you with this.

Hi There, I am facing the same problem. I initiated an Account closure and its still pending and I fear I will be charged. Can you please help me out here.