Even I am facing the issue and cannot apply for this credit card
Hello ! Even i am facing similar issues in Chennai! The website showed me that i am eligible and pre approved with a certain credit limit. However after completing the steps, app shows that my location is unserviceable and hence i am not eligible but still there are many using the card from the same location.
@rkp @Salini_Chatterjee can you please check it for me !? My pincode is 600049.
@Salini_Chatterjee - Get this checked and confirm.
Yes please @Salini_Chatterjee ! Thanks @rkp
Hey @Aakash_Muthiah_S I can see that the pincode is serviceable. Could you please share your registered mobile number so that I can investigate further and better understand the exact issue you are facing?
Jupiter checks for 2 locations. One is the pincode that you enter in the application and second is the live location from which you initiated the application. Both must be same or serviceable
Oh okay thanks ! Then i think i initiated this application while i was in my hometown which would have been unserviceable for sure !! @Salini_Chatterjee Can i get the link reseted so that i can apply from the same location both ways ?
@Salini_Chatterjee The app shows I’m not eligible because it’s not available at my location. I know people from location who have the card. Please check for me also
pincode 122002
@rkp @Salini_Chatterjee I am also not able to apply it says not approved without any credit check. I live in 500032 Pincode. And had raised query in the App but no response since may 11 2026.
Ticket id 1 - PbSKeCIjEyHym
Ticket id 2 - pIWcGEjhmZKmp
@Salini_Chatterjee - Please check and revert.
Hi @Swagat_Acharya thank you for sharing your ticket details. Please note I have raised the concern with the team. Allow me a timeframe of 24 working hours, and I will get back to you with an update.
Hi @Swagat_Acharya I would like to inform you that your issue has been resolved, now you can go ahead and re-apply for the credit card.
Please note the final approval of the card depends on the sole discreation of the Bank.
Thank You!
Same issue. Help requested. Already DM’ed.