I have applied for csb edge+ credit card in December 2025 and KYC got failed.
Since it is more than 6 month still im getting same kyc failed screen and not able to re-apply for the credit card.
I am a pro user from almost a year but this is something pushing me not to use more.
Kindly help me to re-apply credit card. Im eligible for all the criteria to get the same.
Dear Maruti,
Since you have been using Jupiter for a while, you would have realised by now that the savings account and credit card products are managed by two different banks. CSB bank decides when they would like to allow anothe KYC attempt. @Salini_Chatterjee can check and let you know. Share you details and she will come back within a week.
As to your point on moving out of PRO, we will leave that decision to you!
Thank you @rkp for the response.
@Salini_Chatterjee please advise what are the details needed to check availability of taking KYC again to apply for CSB edge credit card.
Hi @Maruti_Marathe could you share your registered mobile number with me over the DM. I will get this details checked.
Hi @Salini_Chatterjee sent details.
Hi @Maruti_Marathe as discussed, I have raised the concern with the team. Please allow me a timeframe until 14th July end of the day and I will get back to you with an update.
Thank you.
Thank you Salini for the update.
