@Salini_Chatterjee plz help as my pin code 147001 is eleigle for credit card but for very long my Jupiter app struck on no location availability . Plz reset the application
My pincode 509210 is serviceable but credit card option disappeared from my Jupiter app,
Pls resolve it
Hi @Shaik_Fayaz If you are eligible, the option will automatically show up in the app. Incase the section is not visible, at the current moment, you would not be able to onboard with us but the credit card application gets reset periodically.
Incase this has been more than 6 months, please share your registered email ID with me in the DM so I can check this.
Hi @Vikas_Goyal please share me your registered mobile number over dm so that I can check and get back to you.
Hi Sir,
Thanks for your reply.
As I understand pincode checks are primary check. As informed by your team member and on this pincode checker tool the pincode is eligible. However due to some unknown policy at bank’s end ( in this case CSB Bank ) , which is not available on the public domain, my CC application is getting rejected.
Now, it is my earnest request that , the detailed policy for consideration of eligibility for csb bank edge + CC may be shared with me so that any shortcomings form my end can be rectified and I would be given a chance to reprocess the application.
Thank you. Looking forward to hearing from you.
I am sorry Ashis, but the detailed policy can’t be shared and it is pretty standard in the industry.
My Pincode 281006 is serviceable now,
But in app is still saying not serviceable at your location, And its in same state from last 6 months. There is no option to apply fresh in app.
Please reset my application to enable me to apply afresh.
Please DM your details to @Salini_Chatterjee. She will assist.
I shared details with @Salini_Chatterjee , please check and help.
Hi, how can I get my application reset so that I can reapply?
Application reset is subject to Bank’s policy. DM your details to @Salini_Chatterjee, she will check with the bank and revert back. Allow her at least 3-4 days to revert as bank takes time to respond to such queries.
Hi @Siddharth_B_R please DM me your registered mobile number so that I can check and assit you accordingly.
I already DM you my details, can you please update @Salini_Chatterjee , since February my application is stuck with same message, " not serviceable at your pincode", now in your link I can check that my pincode is serviceable
@mayank251 As discussed earlier, please wait until August 14th for your journey to be reset.
Thank you.