I have been a super-user of this app- Issues- app crashes most of the time between 6pm to 8pm. app doesn’t work if I am using VPN. please allow it. respect users privacy. Thanks

I agree on the first one… Not always but most of the time these days… I can use jupiter app while on vpn :thinking:…

I agree for 1st point… Always crashing plus no network connection or something. Lots of issues now days with app… Using iPhone.

We’re working on it! [image] Jupiter App very slow now Help Can anybody give me a proper explanation why Jupiter app is not working today?? I can’t seem to access my account today as every time I open the app it says something snapped. Similar thread here …

It’s not a suggestion, just for an idea about VPN . Now government had made rule for VPN companies to save log for 3 years*. Finally privacy won’t be hidden :joy:. Another issue is ; there’re dozens of VPN apps available on play/app store, which may not safe , even they save data so also use only…

Actually i use VPN for security and not privacy :joy:… VPN encrypts the traffic… Something that is useful when you are on a public wifi network :upside_down_face:… I still believe privacy is a myth :joy:. Lots of trackers are there on all apps… Even website we visit have Google analytics or someth…

@Aswin_Benny its okay. I use it. my choice and one way or one layer I protect my digital privacy. also I use the paid vpn. I use Private Internet Access @Shawnpinto just in case you want the info

@apoorva_kumar I believe the app won’t function properly if the VPN is enabled. But @Aswin_Benny has been using it and seems fine :thinking: If enabling VPN is causing the crashing of the app, what happens if you disable the VPN? Let us know if it crashes once disabled.

I’ve another idea , while using public WiFi avoid such apps & websites like - Banking Apps , Aadhar Card site etc . :sweat_smile: I @Aswin_Benny If you’re using VPN for other purposes, you can “Split Tunnel, in VPN settings” . :smile:

@Roshan I actually use VPN to download movies in public wifi (its free and my mobile data is limited to 1.5 gb/day):joy:. Sometimes when downloading files from telegram… If i put a VPN, it downloads faster… (Not sure of technical details… I connect to singapore where telegram’s Data centre for asia…

App crashes

Help Bugs

Shawnpinto (Shawn Pinto) 26 May 2022 13:22 5

We’re working on it!

Similar thread here

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I am unable to open Jupiter app due to WiFi and vpn although I turn off both not opting in mobile data mode also Help	1	23	20 May 2026
Bug Squashed: VPN Issue Fixed! 🐛🔨 Bugs	0	158	14 May 2026
Unable to open Jupiter app due to VPN issues Help	1	38	29 April 2026
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App crashes

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