First, Jupiter put negative jewels balance and then deducting any jewels creadited from that negative balance. That all too without telling. I dont know since how long Jupiter is doing that with all of us.
@Christo_Francis - Please provide the details here.
Hey Raman, We will get this resolved. Kindly share your details with me on support@jupiter.money with your registered email. Rest assured, we will resolve this on priority.
Shared on support@jupiter.money. Chasing Jupiter for last 10 days but till now no help.
Please share the ticket number. @Christo_Francis will talk to the support team and get it addressed.