@Siddharth_B_R The best way to ensure that you are never charged and which will also help you to improve your financial wellness is by maintaining the FD / 10k in savings.
Having said that, if at all we change the terms with regards to the application of charges, we will send an advance intimation to all the concerned.
For now, you can be rest assured that you will not be charged as you have received the waiver email.
I’ve got the mail, but is it a one time waiver or I won’t ever have to pay the maintenance fee? Right now I have pro and have also maintained pro for most of the months. So if I were to drop my MAB below 5k will I be charged the non maintenance fee?
Just Now, I received a mail for revised charges and I have multiple queries regarding it.
Q1) Firstly, it is mentioned that there is Requirement of ₹5,000
average monthly balance and then this is what is written in the mail
So, Is my Jupiter Account still a 0 balance account or not?
Q2) Second, There is annual Debit Card fees of ₹299 which was ₹199 earlier. In this case, it is mentioned it can be waived off if we satisfy one of these conditions
Is there any tracker to track how many months it has been since I’ve been a PRO Account?
Is there any tracker to Track the Spends now, in order to waive the fees?
Q3) The Revised Criteria for Pro is mentioned below
Q4) Why should I not switch to other neo-banking services after levy of these heavy charges because Jupiter does not have a USP of its own now?
Question for you, team: what happens to the account that are younger than 6 months? Will they need to pay the account closing fee? If so, don’t you think it’s unfair, since they opened the account believing it to be a Zero Balance account? @Jiten @Shawnpinto
These charges are ridiculus to be true. Been a pro user for more than a year , you guys need to collect all the above querries and reply. This was one of my favourite accts. The things you guys are doing will reduce your customer base to the you will regret this decision. For now just come up with detailed answers to all above querries.
I recently deposited ₹10,000 in a Fixed Deposit (FD) in my Jupiter account, expecting it would help me upgrade from the Basic to Pro level. However, despite this deposit and having a Net Relationship Value (NRV) of ₹10,000, my account status is still stuck at the Basic level. I’m wondering if there’s something I’m missing or if there’s an issue with the system. Has anyone else faced a similar issue? Looking forward to some advice on how to get this resolved.
Will multiple FDs totalling to 40k be considered fine to be upgraded to PRO ?
Yes
FD amount has to be 40k as per new changes
Hi Nikhil,
I have seen this already.
My question is if 40k is there in multiple FDs will it be fine to mark my account as Pro ?
This is not mentioned clearly. That’s why the question
@Jiten Has already replied to it. Even if you make 4 FDs worth 10000rs each, you will be eligible for a pro account.
