(( Status of the A/C XXXXXXXX7282 has been changed to ACCOUNT CLOSED TODAY.- Equitas Bank))
, because I didn’t maintain any balance in this account, it’s completely zero balance account and I also close their debit card which one chargeable.
They promise zero balance account but they don’t give, if you not maintain good amount of balance.
Then I mailed about that, they told me this. Dear Mr. Sani,
((Greetings from Equitas Small Finance Bank!
Thank you for reaching out to us to seek clarity on the account closure.
We would like to inform you that your account number ending with 7282 has been closed in accordance to the Bank’s decision as the pin code falls under the non-serviceable list of the Bank. Hence, we regret the inability to activate the same. Customers have been duly notified on this through email/SMS alerts or physical letters.
Note: Please be informed that account Balance at time of closure is NIL
If you require any further assistance, please feel free to contact us.
Thanks and Regards,
Manali
Office of the Nodal Officer
Equitas Small Finance Bank))
Is it applicable on Neo bank or 3rd party banking account. They directly don’t told me that, I’m not maintaining good amount of balance Reality of Niyox banking app .
Do you think this is fair policy ? Is every bank doing this name of zero balance account ? What you think
The email clearly states that they closed the account because your pincode is not serviceable anymore. And as you mentioned above, you haven’t maintained any balance+don’t even have a debit card open. Hot take: I think banks are in their full rights to close the account of a customer like that.
But it’s not good for Neo bank… Just think fi , Jupiter and indmoney close my account, because I lived in west bengal not Kerala. Maybe that’s not happened.
Jupiter main branch as my home branch in Kerala. So federal bank close my account, because I’m not from serviceable area.
I think NeoX not profitable and they only focus on International Visa card Niyox Global. But that’s is not working good, RBI ban on sbm bank… Even they are changing their partnar every day … They have 1st DCB , then Equtas , then SBM , then Utkarsh Small and Yes bank in past. Not good partnership with perticular bank .
I have also zero balance account in ICICI Bank and close debit card 1st year, even I didn’t use it . But they never close my account and good customer service. They tried to deliver my debit card and check book multiple times by 4 courior service… because my area not serviceable that time any courier service. Last this they give me the kit by Indian post
but they don’t give, if you not maintain good amount of balance.