Can anyone from Jupiter tell me why Federal Bank is sending such threatening mails about KYC update all the while Jupiter has absolutely no option of doing re-KYC ?? And none of the methods mentioned in the mail work for Jupiter account holders since I’ve already tried them in the past in order to …

Any update on this? How can i complete re-kyc. I’m also seeing same debit card error on federal bank portal. I need to complete this before 14th of Feb, otherwise my account will be freeze (as per federal bank message)

@yagnesh01 @razack @Aswin_Benny

@Krishnendu_Chowdhury i have not received the email as yet. Maybe because I am yet to complete a year with Jupiter. It’s best that Jupiter team gets this checked with the Federal Bank team and provide an update

We’ll I’m about to complete 2 years cometh the end of September!

I am going to complete two years at the beginning of November… But didn’t got any mail like this. :eyebrow: Hope Nikhil sir resolve this soon.

Bhailog !!..Work in Progress… Let me check and update…

@Nikhil_Godbole to the rescue :superhero:

KYC update mandatory for every account holder in some time periods as per RBI guideline , in this case Jupiter is not a bank, the bank is federal Bank. Same type mail I received on Niyox account ( Equtas bank) , when I update the KYC details it’s also updated in Niyox account. But recently when I …

Folks, let’s wait for Nikhil and his team to discuss this with Federal Bank and come back to us with an update.

So generally speaking are customers supposed to do re-KYC every year? :thinking: Or is there any other specified term for re-KYC. Or is it done from time to time based on Government/RBI directive?

Federal Bank mailing about KYC Update

Help

Aswin_Benny (A$w!n~Benn¥) 2 September 2023 14:04 3

@Nikhil_Godbole Can you check this out?

Topic		Replies	Views
Federal Bank KYC Periodic Jupiter app	4	951	20 November 2021
Clarification on rekyc QnA	21	2511	23 January 2025
Existing FDL Customers Need Full KYC Feedback & Ideas qna	24	1136	21 July 2021
Update: When can existing federal bank customers open a Jupiter account? News from Jupiter	1112	23488	10 December 2021
Federal Bank account detected Help	2	426	23 November 2023

Federal Bank mailing about KYC Update

Related topics