This wasn’t a bug really but a difference in how equifax scores individuals.
People new to credit cards and equifax will be given a provisional single digit score of 1-6(6 being the best) for the first 6-9 months and after getting enough data they will update the score with the 3 digit equivalent.
So in my case my score was 6 as I was new, now it has been updated to a high 3 digit score.
Thanks for the support and replies.
As for the feedback to Jupiter team, I think you can mention these points in the app itself. So the users don’t feel like it is a bug.